Sears Hometown Store at 4905 North State Highway 7, in Hot Springs Village

About Sears Hometown Store

The Sears Hometown Store is a US national Home goods and hardware company located in Hot Springs Village, Arkansas. To figure out why customers choose Sears Hometown Store and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Sears Hometown Store by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Sears Hometown Store

• Address: 4905 North State Highway 7, Hot Springs Village, AR 71909
• Website: searshometownstores.com
• Phone: +1 501-984-5444
• Types: Home goods   Hardware  
• Price level: Moderately

Reviews

• 1

  Jennalyn Burrell

  Posted Dec, 29 2018
  Worst customer service there is. A family member bought us a washing machine which we noticed was not washing our clothes properly due to it being he and not using enough water. Not their fault at all, just a crappy machine. So we decided to return it and buy something else. I had every intention to go in the store and just exchange it for a better washing machine. I called and was told to come in to find the one we wanted to exchange it for. I get there and the owner tells me how awful the washing machine is that we have and that he wouldn't even recommend it...but he obviously did or my family member would not have bought it! I guarantee if they were told the machine doesn't work, they would have purchased something different and we wouldn't have had this issue at all. So the owner sits there and tells me how awful this machine is and how he wouldn't recommend it to anyone yet he still sells it in his store! Why?! It makes no sense. After he said that I decided I would take my business elsewhere and just return the washer so he was going to charge me $80 for them to pick it up! Ridiculous considering it only cost $40 for it to be dropped off. Thankfully his wife has a little bit of common sense and decided not to charge me the $80 even though they had already lost my business at this point. Definitely not happy with their customer service and I know I'm not the only one who's had issues here. I will never recommend this place to anyone again.

Photos of Sears Hometown Store

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